LEGO Partner With DPD For Online Deliveries

You may have noticed a number of changes with the online side of LEGO® Retail. These include a revamped and an awful new VIP system. But there has been another change. If, like me, you’ve placed an order via in the last few days you may have noticed there is no way to track orders anymore. Well it seems the LEGO Group have now partnered with DPD in place of DHL for online orders. Unfortunately just like the new VIP system there are a few issues. Online orders now take longer and there is no way to track them until DPD email you. Luckily I had the DPD app already installed which alerted me to the deliveries. Although DPD offers a better delivery experience via their app, which includes real time tracking and 1 hour delivery slot; it’s not all great. It seems DPD won’t delivery on Saturdays so although my parcel was at the local depot on Friday, I had to wait until Monday for it to arrive.


So I highly suggest downloading the DPD app so you’ll be able to track all those LEGO deliveries. You’ll find the app on both Google Play and the App Store. I’m not entirely sure if this change to DPD affects other countries beyond the UK.

Author: Adam White

Howdy I'm Adam, The editor of - your go to source for the latest LEGO news, reviews and much, much more. Some of you may know me from other LEGO sites so you'll know I have a good experience of the LEGO community and a deep, passionate commitment to all things LEGO. I specialize in seeking out the latest LEGO news and products, as well as being an expert on all things LEGO gaming. So welcome to BricksFanz - Fuelling Your LEGO Lifestyle.

Share This Post On


  1. I agree, rubbish new VIP, Horrible new Lego shop set up, they lost all my wish list and now this ! Why do they have to mess with things when there is nothing wrong with the old systems ?! I have complained to Lego about rubbish VIP and loosing my shopping list, may be more should complain about all these things then they may listen. The customer service staff member I spoke to near enough agreed that the new VIP was rubbish and a lot worse and more hassel for the customer than the old way.

    Post a Reply

Submit a Comment

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.